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Please first review our Hosting Knowledge Base at http://kb.discountasp.net, as answers to commonly asked questions and troublshooting solutions for common errors are posted there.
 
CONTACTING CUSTOMER SUPPORT
Currently we offer customer support via our Support Ticket System and Email only. Because specific customer account information is identifiable and helps speed up resolution, we give higher priority to support tickets generated from the Support Ticket System within the control panel. You can log into the control panel from: https://my.discountasp.net.
 
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HELP ON PROGRAMMING ISSUES
While we want to help our customers as much as we can, we do not offer free individual website programming, website design, or consulting services and we must prioritize our technical support on system issues that affect all our customers.

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